How to contact us?

The best way to contact us is to join #linuxmint-dev on irc.spotchat.org.

As a general rule of thumb, don't attempt to start a conversation with pointless statements. If you just say "hello" and shut up, you will get ignored. If you ask if you could speak/ask a question, you will get ignored. If you ask "anyone here?", you won't get ignored. Three different people will answer "no" in three different ways.

Also, wait for people to answer. It might take hours, but eventually someone will reply. Don't quit after 15 minutes. Or 1 hour. Or 3 hours. Wait as long as you can. It doesn't hurt to leave the chat window open. Remember everyone is in a different timezone and you might be coming at a time where everyone is asleep.

This is also why you should say something meaningful, not "hi". If what you say actually has some content, someone will see it and reply sooner or later, even if decades have past. If you said "hi" an hour ago, replying is very awkward.

I'll reiterate. Never, ever, say "I have a problem", or "Hello", and wait for someone to reply before continuing. It will never happen. Just keep speaking until you have delivered the full message you wanted to deliver. THEN someone will reply and help you.

Thanks for reading and (hopefully) making my life on the IRC less miserable.


Translations

Translations are done on Launchpad. This includes both Cinnamon and Linux Mint translations. Help is particularly needed near release time since a lot of new words need to be translated for newer versions of Cinnamon and Mint tools.

You can also join a Linux Mint translation team if you wish.


Coding

Mint and Cinnamon projects are found on GitHub. The languages used are mainly C, Javascript and Python. It is a good idea to talk to us on the IRC before starting any coding work. Do not email developers directly. Everything shall be discussed on the IRC (see above for how not to get ignored on the IRC. If you are ignored, you are doing it wrong).


Reporting an issue

So. You have a problem with Cinnamon. Something's not working. What should you do about it?

First have a look at the bug tracker of Cinnamon or whatever project you find the bug in. There is a search button, and see if someone has reported the issue already. GitHub unhelpfully defaults to searching open issues only, but search in both open and closed issues.

Read more...